Welcome to Citicare24. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (phone number, email address), date of birth, and other identifying information.
- Medical Information: Health records, treatment history, and other relevant medical data.
- Usage Information: Data about how you interact with our website and services, including IP address, browser type, and access times.
3. How We Use Your Information
Your information is used to:
- Provide and improve our healthcare services.
- Communicate with you regarding appointments, treatments, and updates.
- Ensure compliance with legal and regulatory requirements.
- Conduct research and analysis to enhance our services.
4. Sharing Your Information
We may share your information with:
- Healthcare Providers: To facilitate your treatment and care.
- Third-Party Service Providers: Who assist us in providing our services (e.g., IT support, payment processing).
- Legal Authorities: When required by law or to protect our rights and safety.
5. Data Security
We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security assessments.
6. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request corrections to your information.
- Withdraw consent to our processing of your data, where applicable.
- Request deletion of your data, subject to legal and contractual restrictions.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Citicare24
Email: info@citicare.ae
Phone: +971 50 679 8330
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Citicare24 with your healthcare needs.